PERSONAL SERVICE
Attentive service. For personal well-being.
Attentive, feel-good service to meet the individual wishes of our guests - from advice when booking to the organisation of a customised cultural programme. We offer a wide range of services to make your stay unforgettable.
Would you like a bouquet of flowers in your favorite color to greet you in your room upon arrival? Or that a bouquet of roses will be ready on the breakfast table on the morning of the anniversary? Contact us.
We warmly welcome your loved ones. A dog set up with a water bowl and welcome treats is of course available on request. If required, we can also organize a dog sitter, an appointment at the dog grooming salon or with the vet.
We will provide your four-legged friend with welcome snacks, sample packs, wet food, door tags, voucher cards and bowls from PLATINUM on arrival!
Our partner Chauffeur Company offers you first-class chauffeur services and shuttle services in the 7 Series BMW luxury class - tailored to your needs for your safe and relaxed arrival.
You are welcome to enrich your stay with the following program items. Our reservation team will arrange an individual tour for you to other interesting facets of Dresden.
It doesn't always have to be the garden terrace or the excursion restaurant if you want to dine outdoors in a nice atmosphere. We fulfill your wish in a very special way. An exclusive picnic basket is now available, filled with culinary delicacies by Sven Vogel from the new Caroussel Nouvelle.